Showing posts with label application support and maintenance services. Show all posts
Showing posts with label application support and maintenance services. Show all posts

Tuesday, 19 April 2022

The ongoing ascent in the utilization of web for online organizations has additionally made promotion in its demand support and online information reinforcement arrangements. More individuals currently attributable to security reasons are presently deciding on interchange arrangements with respect to these territories.

In the event that you have ever run over a framework crash causing some significant information misfortune, you can envision the frenzy and the botheration that follows. The most dire outcome imaginable could be, if your IT office were not very proficient in following the booked reinforcement plan.


Here are a couple of advantages of having your information supported up on the web:

Utilize less neighborhood assets

On the off chance that you keep up your information on a nearby server you need to distribute assets, for example, equipment and support for the reinforcement and maintenance administrations. You need to contribute vigorously on hardware, for example, nearby servers, power flexibly reinforcements and you additionally need to enlist IT experts that deal with the entire issue. Be that as it may whenever done remotely you would have the option to free these assets and put them to some other great use. The utilization of an online help to reinforcement your information soothes you of the issues of keeping up devoted servers, organizing issues, power reinforcements, security issues and so on.

Mechanized Process

Simply considering the simplicity of having your information sponsored up consequently can be very calming. What these online specialist co-ops do is they reinforcement your information even while you are running various projects and applications without hampering your standard work. So like the traditional framework you don't need to close applications and sit tight for the day's end to have your information upheld up.

Security

Another extraordinary component of the administration is the significant level of security through encoded information move, secure conventions and secret key insurance at different levels. All these safety efforts guarantee that your information is secure from unapproved get to and isn't probably going to be hacked or harmed.

Access Your Data from anyplace

At the point when your information is being supported up remotely you additionally have the simplicity of getting to your information in a hurry. You don't need to be in your office or in nearness of your server to get to your information, all you need is a decent web association, the passwords to get to your information and you are a great idea to go.

Considering every one of these advantages you would need to evaluate an online support and maintenance services for online reinforcement; anyway you do need to be cautious in picking your specialist co-op. So look at them for their standards on firewalls, power flexibly reinforcements, organizing standards consistence and so on.

Saturday, 19 February 2022

What Is The Need For Application Support And Maintenance Services?

We know that technology has always helped businesses to continuously grow and reduce entry barriers. Also, with time and customer’s changing needs, technology has always given the most convenient and practical solutions that satisfy the user needs. 

Every business must embrace the changing technology so that it can provide smart products, mergers, and acquisitions, improved channels, and manage the impact of digitization. 


A common challenge that any startup or mid-sized business faces when dealing with the changing needs and technology could be a lack of budget needed. Also, balancing the time and effort for constant flickering needs as well as monitoring the defects and errors is another challenge that most companies face.

Importance of Application Support and Management Services in Business

Application development and its maintenance is a critical task which requires constant evaluation with time and changing technology. 

Thus, a business may face issues, like –

Increasing efficiency and value in application support services while ongoing changes in business processes.

Implementing a service-oriented culture in application support operations as well as improving the cycle time of the processes.

Enhancing the quality of user-experience.

Encouraging self-funded transformative initiatives that reduce operational costs.

Here, application support and maintenance services are meant to address the pain points of the businesses and clients. ASM focuses on delivering efficiency, effectiveness, and experience.

Let’s deeply elaborate, how application maintenance services are leveraging the 3Es.

Efficiency – With the latest scientific and industrialized approaches, the business can continuously improve, innovate, and accelerate operational practices that also reduces the cost. 

Moreover, companies can leverage the automation strategies that are formed to reduce the errors and bugs and enhance the efficiency of work.

Effectiveness – The ASM services aim at arranging the workflows with the help of a proactive business process that assists in the failure point. 

Experience – Focusing on improving the quality of experience by delivering personalized experience through data and tailored insights. The two-way feedback also helps the business in improving the business processes.

So, you can say that regular assessment, continuous improvements, and efficient optimization brings in greater business prospects and improved customer experience.

Now, you may understand the importance of Application maintenance and support services for your business. If you still have a doubt, think again. To make you better understand, here are few benefits too.

Benefits of providing Application Maintenance and Support Services

A survey was made of 300 CIOs in the UK and US, which showed that around 38% of large organization’s overall IT budget each year is accountable for ASM. 

So, let’s understand the ASMs benefits:

Risk-Free Application

With regular updates and maintenance makes your application bug-free. Every new update or patch makes your application smooth and scalable. It leverages larger workloads with consistent performance.

Cost and Time Saver

Regular updates keep your application from crashing at regular intervals. When the application does not crash, you do not need to purchase or have a third party software to remove bugs. Thus, your application works flawlessly and doesn’t need extra cost for its maintenance.

Utmost Satisfaction 

Customer satisfaction is a vital part of any business to be successful. A happy customer spreads your business word to mouth quickly. Thus, an error-free application will bring you great business prospects.

Working on Other Aspects

When you are not stuck with a single application for its maintenance, you get more time for other things. Instead of focusing on application support, you can work on different business attributes.

Thursday, 23 December 2021

Support And Maintenance: What Comes After The App Is Deployed?

There’s lots of talk about preferring slightly costlier reliability over the questionable ‘lowest rates’. Even if the budget is limited for some reason, complex projects will definitely require post-release services of your contractors. Not necessarily the same ones that built your app - but preferably, since nobody can maintain your app better and faster than those who created it. This brings us back to a reliable contractor with the rates acceptable for your budget. Your contractor is a partner, and not just a one-time short-term hire. You are most likely to collaborate after the deployment. Let’s see why and how.


For unexperienced people the necessity of further support and maintenance of an application comes to bugfixing, which any smartphone or tablet user (or more precisely, app user) witnesses from time to time. This is incorrect. There are more activities, opportunities, and responsibilities that the team takes over. It’s basically all sides of the care about the app.

Most of the modern mobile apps are client-server apps, so the presence of web service/backend is hardly disputable. As a result, there is a need for updates; and they happen even in such simple software products as book apps and flashlight apps. Here is what your development company can do for you:

1. Reacting To Emergencies

This kind of fixing deserves a separate overview. Crashes of online processes may be the reason for immediate reaction, for example, if there is a risk of security breach. Errors in the logic can be even worse than crashes - they will require cleaning them up. Any urgent issue may arise at any time, and it’s the task of your developers to address and eliminate it as soon as possible - then make an update to keep the users confident that everything has been set to order.

2. Extra Functionality

Software owners tend to upgrade their products with additional features and enhancements. Conditions for the necessary flexibility are usually set from the beginning.

3. Design Improvements

Redesigns are also quite commonplace. Either a new feature requires it, or feedback from users with suggestions on changes - redesigning is more efficient if the same team works on your product.

4. Scaling

With the success of the product, the user base grows. Scaling on the server side will require efforts of your developers.

5. Regular Bugfixing

There are many possible situations when you’ll have to fix reported bugs: new hardware of different screens and performance powers; API updates, platform updates; changes in your business environment (for example, you want/have an app for internal use and have to change the type of employees’ devices). These may not be fixes of emergency, yet you will need someone to do the job.

Yes, and everybody fixes bugs from time to time: Google, Facebook, Microsoft, Twitter, and even Apple. We should also mention that updates, for whatever purpose, are good. Users love updates, they need to know that their favorite app is taken care of. Updates improve the ratings of your app.

6. Changes In Software - Changes In Documentation

Whenever you receive your software, you receive its documentation. Changes in software should be reflected in the documents - even minor updates, minor changes in the code and minor bugs fixed.

7. Dispelling The Uncertainty

Sometimes it’s required not to just code exactly what a software owner wants. The most widespread example is when software owners don’t know what they want, don’t have any well-written documentation, or simply have no experience in building software products whatsoever.

In combination with a limited budget, it’s sometimes impossible to implement all of the ideas you might have. A good development team is able to consult and find the optimal iterational way of developing a product on the existing budget and deploying it on the market, with further updates for the money monetized, and the feedback gained from users upon the first release. Together you can analyze the results and take further actions, release new versions. It’s quite useful to have creative experts up your sleeve.

Friday, 23 April 2021

Using AI & Automation to Enhance Adverse Event Case Processing

To reduce the manual work and turn it into automation during the data entry of any case and data processing, the biggest struggle would be the conversion of unstructured information to a machine-readable structured format. 

Traditional drug safety and necessary systems, especially in the pharma and life science solutions can be improved with the help of automation technologies such as Robotic Process Automation, cognitive computing, machine learning, and NLP-based models that can change the landscape of the process entirely.


Where Can Automation Be Helpful?

Integrating a high level of automation can enhance efficiency while reducing the cost and the number of human errors as a result improving the quality and accuracy of any case processing.

Today's automation solutions can allow monitoring structured and unstructured data from different sources that can help you identify adverse events. The influential and smart NLP technology, integrating with the help of an expert can finalize, examine and remove the events by transferring manual review into automation.

Automation has been used in banking and financial industries since the early 1950s with AI incorporated. AE cases processing solutions were highly complex as they involved significantly more decision points which were restricted and examined under a highly regulated and audited environment. 

AE case processing consists of four main activities connected to varied deliverables that further consist of a myriad of decision points to provide an in-depth analytical survey or inspection of the processor issue. 

In order to intensify the case processing, data training was essential for machines to understand them. The process was elongated by revisiting thousands of text pages, which was extremely time-consuming. Hence Pfizer piloted a safety data extraction that was sourced from the safety database.

This pilot underwent a viability test of machine learning solutions that focused on case processing. This plot by Pfizer also tested the commercial vendors to extract case critical information from documents and databases and train machine learning algorithms that can identify the complex AE cases. The presence of four elements was extracted and specifically coded into their specific fields, which were further compared (the proposal performance) to identify, which proposal is most suitable to move to the discovery phase. 

Result of Information Extraction

Pfizer's AI Center of Excellence scores were compared with three other vendors in terms of F1 scores. The highest score recorded was for reporter type and occupation and the lowest was for AE verbatim. When thoroughly tested, Vendor 1 outperformed all other vendors, inclusive of Pfizer, in all algorithms, case-level validity, and a further improved accuracy. 

High-level automation in terms of adverse case processing will only enhance your efficiency in a cost-effective manner. The main areas where automation can be implemented to various areas, such as PV processes, proactive case reporting solutions, and data integrity.

Technology Solution

AI-enabled Natural language Processing (NLP) tools that avail the capabilities of machine learning and Artificial intelligence can discover and extract key elements from both structured as well as unstructured data sources. For integrating end-to-end case processing, global industries can ingrain libraries to assist their code by populating multiple fields in the database.

Ingraining libraries like MedDRA, WHODrug, MeSH can aid systems to identify and gather information for case details such as patient and reporter, adverse event/reaction, suspect or interacting drug, seriousness/non-serious, and other relatable events.

These tools can equally aid medical professionals to focus more on quality and verify the data that has been crunched and delivered by machine learning. This valuable data reduces time consumed in manual tasks of data entry as a result increasing productivity and efficiency. 

These technology solutions comprises cognitive layers that create high-level automated narratives for valid case processing.

Benefits of Technology in Adverse Events

Adoption of strategically aligned automation technologies coupled with extensive change management. With the help of multi-tier architecture and combination of customizable solutions can integrate automation platforms without disrupting existing processes across safety databases.

  • Cost reduction by automating manual tasks.

  • Accelerate compliance.

  • Risk analysis and prioritize adverse events.

  • Encourage proactive decisions for product recalls thereby reducing pressure on the brand.

  • Reducing repetitive and mundane manual tasks by automating tasks while reducing human errors.

  • Improve mechanism of feedback and repeatedly enhance quality.

  • Seamlessly transform unstructured data into structured data for accurate and reliable decision-making.

  • Develop an eco-system for contextual and data reusability across myriad value chains.

To Conclude -

Integration of automation and artificial intelligence services can enhance accuracy in case processing. The degree of case completeness defines the case-level accuracy. All the more, automated case processing in the pilot can reduce the manual case processing that follows the rule-based approach for identifying a regulatory valid case. A valid case automated processing adheres to binary classification algorithms that only predicts two classes - valid and invalid that leaves no confusion and only accurate data for accurate decision-making.

 

Thursday, 8 April 2021

How Retail Stores Could Streamline Operations with Video Content Analytics

Description: retailers (across business verticals) are increasingly trusting and adopting smart Next-Generation Video Analytics India. And simply not for the usual security or loss prevention purposes but an emerging adaptation of valuable video analytics to influence several data-based business decisions.  

And as a result, the use of advanced business solutions in retail stores has seen tremendous growth over time. By adopting video content analytics retail stores are transforming and streamlining their operations.

Ways Retail Stores Can Streamline Operations Using Video Content Analytics

1. In-depth and Insightful Customer Intelligence

Businesses across the board and of sizes (small, medium and large) and more so retail businesses rely heavily on business insights. Insights are indispensable as they hold the key to data-based decision making that transforms and builds businesses. Insight is also the key ingredient in retail customer intelligence. Apart from revealing the retail store's peak customer influx or footfalls, it also avails detailed nature and size of business done at these various timings. These in turn enable the building of better and more mutually beneficial customer relationships.     

2. Smart In-store Queue Management

Furthermore, smart video content analytics is best adapted for queue management especially during peak business hours. Video analytics lets businesses adopt better policies for varied application including checkouts, peak business handling, AI-enabled smart customer self-checkouts, enhanced smart fast billing system, etc.

Besides, when checkout lines become excessively long, automatic management alerts help add staff at the cash counters or billing centres.

3. Better Overall Retail Management

The biggest challenge for retails at every chain and level of management is accountability and responsibility. And this video analytics helps to solve with video-based data and proof 24/7, 365. That means pilferage, fraud, theft, shrinkage, or restocking operations and inventory analysis and predictions are followed with a detective mindset at all times. Video analytics give real-time irrefutable proof of what is working and what isn’t, who responsible and even points out the best possible long term solutions to the business crisis. 

4. Retail Store Customer Traffic Patterns

Retail stores can adopt video surveillance to analyse how customers move about in the store. This includes revealing areas customers tend to congregate more, areas they make regular stops, items or products they prefer etc. all this video data can be reviewed to make impactful decisions and enhance store efficiency and productivity.     

5. Monitor Employee Efficiency

Retail operational inefficiency and employee malpractices can lead to heavy losses and impact retail ROI. However, with video analytics, there is a full time, real-time and effective employee monitoring and surveillance which helps streamline retail operations through continuous tracking and evaluation of staff attendance, productivity, availability and punctuality especially when the peak business hours or store areas demand so.       

6. Enhance Retail Store Layout and Navigation

Store layout and navigation is a critical factor in both making more customer engagements and conversions. Besides, giving customers also a great shopping experience, it also helps determine optimum product placements, impact in-store customer traffic flows and influences higher sales. Hard to navigate stores with uninspired layouts push away customers to better-organized competitors.

More so, video content analytics also translates into better and effective floor space maximization, identification of underutilised high traffic spaces, and better store leverage for maximum productivity.   

7. Better Consumer Demographic Analysis

 With the advent of video content analytics, it has become easier and more possible to know better store customers. This offers three great advantages including target-specific engagement, higher retention and overall sales. Even in lean seasons or slow business cycles stores implementing VCA in its entirety reap high and significant benefits. With the help or aid of machine learning, today VCA solutions can easily calculate and classify an in-store individual or collective demographic shopping patterns. That means today VCA goes beyond usual or routine activities f security and preventing theft to generating analytics that truly redefines retail stores smart maximization of resources.    

8. Optimize In-store Product Promotions and Displays

Increasingly smart and intelligent ways of promoting and displaying products have a direct influence on business ROI or performance. Effective product promotions and displays mean better and fruitful customer engagement and conversions. There is a correlation between promotions, displays and sales. Therefore, retail stores can easily adopt video-based data and make necessary changes that impact customer conversions. Besides, video content analytics avails real-time data for staff alerts to act or move and influence buying decisions whenever indecision or confusion affects customer decision making.    

Summary

Therefore retailers have embraced video content analytics with passion and consider it as a vital need for business success. And for the best Video Analytics Companies in India, creating and making definitive software solutions is a great booster to the retail business sector. This is because increasingly more retailers are opting for smart business solutions including video analytics solutions that avail them of insightful and definitive data-based decision-making solutions.

Saturday, 20 June 2020

Advantages of Remote IT Support and Online Data Backup

The ongoing ascent in the utilization of web for online organizations has additionally made promotion in its demand support and online information reinforcement arrangements. More individuals currently attributable to security reasons are presently deciding on interchange arrangements with respect to these territories.

In the event that you have ever run over a framework crash causing some significant information misfortune, you can envision the frenzy and the botheration that follows. The most dire outcome imaginable could be, if your IT office were not very proficient in following the booked reinforcement plan.

Here are a couple of advantages of having your information supported up on the web:

Utilize less neighborhood assets

On the off chance that you keep up your information on a nearby server you need to distribute assets, for example, equipment and support for the reinforcement and maintenance administrations. You need to contribute vigorously on hardware, for example, nearby servers, power flexibly reinforcements and you additionally need to enlist IT experts that deal with the entire issue. Be that as it may whenever done remotely you would have the option to free these assets and put them to some other great use. The utilization of an online help to reinforcement your information soothes you of the issues of keeping up devoted servers, organizing issues, power reinforcements, security issues and so on.
https://www.vertexplus.com/in/en/application-support-and-maintenance

Mechanized Process

Simply considering the simplicity of having your information sponsored up consequently can be very calming. What these online specialist co-ops do is they reinforcement your information even while you are running various projects and applications without hampering your standard work. So like the traditional framework you don't need to close applications and sit tight for the day's end to have your information upheld up.

Security

Another extraordinary component of the administration is the significant level of security through encoded information move, secure conventions and secret key insurance at different levels. All these safety efforts guarantee that your information is secure from unapproved get to and isn't probably going to be hacked or harmed.

Access Your Data from anyplace

At the point when your information is being supported up remotely you additionally have the simplicity of getting to your information in a hurry. You don't need to be in your office or in nearness of your server to get to your information, all you need is a decent web association, the passwords to get to your information and you are a great idea to go.

Considering every one of these advantages you would need to evaluate an online support and maintence services for online reinforcement; anyway you do need to be cautious in picking your specialist co-op. So look at them for their standards on firewalls, power flexibly reinforcements, organizing standards consistence and so on.

 
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